Terms of Service

Last Updated: March 14, 2026

1. Acceptance of Terms

By creating an account or using Relly ("the App"), you agree to these Terms of Service ("Terms"). If you do not agree, do not use the App.

2. Description of Service

Relly is a mobile application that allows parents and guardians to:

  • Record voice memories about their children
  • Store transcribed memories with photos
  • Organize and browse memories over time
  • Export memories via email

The App sends your voice recordings to a secure third-party service (OpenAI Whisper) for transcription. Your transcript is then processed by a third-party AI service to help structure and organize your memories. Audio is deleted after transcription.

3. Eligibility

You must be at least 18 years old to use this App. By using the App, you represent and warrant that:

  • You are an adult with the legal capacity to agree to these Terms
  • You have the legal authority to provide information about children in your care
  • All information you provide is accurate and current

4. User Accounts

Account Creation

  • You may create an account using Apple Sign-In or Google Sign-In
  • You are responsible for maintaining the security of your account
  • You must notify us immediately of any unauthorized access to your account

Account Termination

  • You may delete your account at any time from Settings
  • We may suspend or terminate accounts that violate these Terms
  • Upon termination, your data will be deleted in accordance with our Privacy Policy

5. Subscription and Payments

Free Tier

The free tier provides access to core features with generous usage limits for personal use. Free tier usage is subject to the Fair Use Policy described below.

Premium Subscription

  • Unlimited memories
  • Photo attachments for memories
  • Available at $6.99 USD/month or $59.99 USD/year (or local equivalent)
  • Managed through the Apple App Store

Premium Storage Features

  • Upload photos to memories (up to 5MB per photo, JPEG format)
  • Photos are stored securely in encrypted storage accessible only by your account

Billing

  • Subscription charges are processed by Apple
  • Your subscription will auto-renew unless cancelled at least 24 hours before the end of the current period
  • You can manage or cancel your subscription in your Apple ID account settings

Refunds

  • Subscription refunds are handled by Apple per their policies
  • Contact Apple Support for refund requests
  • We do not have access to your payment information

Price Changes

  • We may change subscription prices with at least 30 days notice
  • Price changes will not affect your current billing period

6. Fair Use Policy

Relly is designed for personal, family memory keeping. To ensure a quality experience for all users, the following fair use limits apply:

  • The service is intended for personal, non-commercial use only. Automated, bulk, or programmatic creation of memories is prohibited.
  • We reserve the right to limit or suspend accounts that engage in activity that is significantly outside normal personal usage patterns, including but not limited to: use of automated tools or scripts to create memories, excessive API usage, or any activity that places an unreasonable burden on our infrastructure.
  • If we believe your usage exceeds reasonable personal use, we will contact you before taking any action on your account.

7. User Content

Your Content

You retain full ownership of all content you create, including:

  • Voice recordings (deleted after transcription)
  • Transcribed text
  • Photos you upload
  • Child profiles you create

License to Us

By using the App, you grant us a limited, non-exclusive license to:

  • Store your content on our servers
  • Process your content to provide the service
  • Display your content back to you

This license exists solely to operate the service and ends when you delete your account.

Content Restrictions

You agree not to upload content that:

  • Violates any law or regulation
  • Infringes on others' intellectual property rights
  • Contains malware, viruses, or harmful code
  • Is abusive, threatening, harassing, or defamatory
  • Depicts child abuse or exploitation
  • Is fraudulent or deceptive

8. AI-Generated Content

The App uses third-party artificial intelligence services to help structure your memories. You acknowledge that:

  • Your voice transcripts are sent to a third-party AI service for processing
  • Only transcript text is shared with the AI service — not your audio, photos, or child names
  • AI-generated titles, summaries, and categorizations are suggestions
  • AI output may occasionally be inaccurate or inappropriate
  • You are responsible for reviewing and editing AI-generated content
  • We do not guarantee the accuracy of AI-generated content
  • The AI service processes your data in real-time and does not retain it after processing

9. Acceptable Use

Permitted Uses

You agree to use the App only for:

  • Personal, non-commercial memory keeping
  • Recording memories about your own children or children in your legal care

Prohibited Uses

You agree NOT to:

  • Share account access with others
  • Attempt to access other users' data
  • Reverse engineer, decompile, or disassemble the App
  • Use automated systems, bots, or scrapers to access the App
  • Circumvent any security measures or access controls
  • Use the App for any illegal purpose
  • Resell or redistribute the App or its content

10. Privacy

Your privacy is important to us. Please review our Privacy Policy, which is incorporated into these Terms by reference.

11. Intellectual Property

The App, including its design, code, features, logos, and documentation, is owned by Gabi Arnovitz and protected by intellectual property laws. You may not copy, modify, or distribute any part of the App without our written permission.

If you provide feedback, suggestions, or ideas about the App, you grant us the right to use that feedback without compensation or attribution.

12. Disclaimers

THE APP IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED.

We do not warrant that:

  • The App will be uninterrupted, error-free, or secure
  • The App will meet your specific requirements
  • AI-generated content will be accurate
  • Your data will never be lost (though we take reasonable precautions)

13. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW:

  • We are not liable for any indirect, incidental, special, consequential, or punitive damages
  • We are not liable for any loss of data, profits, or goodwill
  • Our total liability for any claims arising from your use of the App is limited to the amount you paid us in the 12 months preceding the claim, or $100 USD, whichever is less

Some jurisdictions do not allow limitations on liability, so these limitations may not apply to you.

14. Indemnification

You agree to indemnify, defend, and hold harmless Gabi Arnovitz, and any officers, employees, and agents from any claims, damages, losses, liabilities, and expenses (including reasonable attorneys' fees) arising from your use of the App, your violation of these Terms, your content, or your violation of any third-party rights.

15. Dispute Resolution

Before filing any formal dispute, you agree to first contact us and attempt to resolve the dispute informally for at least 30 days.

These Terms are governed by the laws of the State of Israel, without regard to conflict of law principles. Any disputes not resolved informally will be resolved in the courts of Jerusalem, Israel. You consent to the personal jurisdiction of such courts.

16. Apple-Specific Terms

If you downloaded the App from the Apple App Store:

  • These Terms are between you and Gabi Arnovitz, not Apple
  • Apple has no obligation to provide maintenance or support for the App
  • Apple is not responsible for any claims relating to the App
  • Apple is a third-party beneficiary of these Terms

17. Changes to Terms

We may update these Terms from time to time. When we do:

  • We will update the "Last Updated" date at the top
  • For material changes, we will notify you via email or in-app notification
  • Continued use of the App after changes constitutes acceptance

If you do not agree to updated Terms, you must stop using the App and delete your account.

18. General Provisions

  • Entire Agreement: These Terms, together with the Privacy Policy, constitute the entire agreement between you and us regarding the App.
  • Severability: If any provision of these Terms is found unenforceable, the remaining provisions will remain in full force and effect.
  • Waiver: Our failure to enforce any provision of these Terms does not constitute a waiver of that provision.
  • Assignment: You may not assign or transfer these Terms without our consent. We may assign our rights and obligations without restriction.

19. Contact

For questions about these Terms:

  • Email: support@rellyit.com
  • Address: Gidon 28, Jerusalem, Israel
  • Website: https://rellyit.com